MAYBANK vs CIMB

i lost my maybankard when my purse was robbed. my fiance, his CIMB card already cut into 2 pieces. So, we both need to redo our cards.

we went out late that day. we reached ampang point about 12 o'clock in the afternoon. as we afraid that we couldnt complete our mission before lunch time, so we went separately. i went to MAYBANK while he went to CIMB.

at MAYBANK
there were 2 people before me. the officer was a woman. she's so efficient while doing her work.

after i got my bank card, i went to my fiance, at CIMB.
from far, i can see his reddened face. he's been waiting for 1 hour, and only 1 people in line before him since 1 hour ago.

yes i know maybank is the giant bank in malaysia, but CIMB must improve their services if they want to compete with other banks. not only the new interior design, new uniform, but best services must come 1st.